KYC Policy
Effective date: November 1, 2026
BEAT.GG uses a risk-based verification process, which may include manual review by authorised personnel. Our licence requires identity and address verification before withdrawals and once total deposits reach USD 10,000 or equivalent; we decide, based on risk, which documents are needed and when the checks are completed. We may request verification at registration, during account activity, before a withdrawal or payout, during a risk review, or where required by law or licence. We do not promise anonymous or verification-free withdrawals.
We may request a government photo ID and proof of address and, where needed, proof of payment-method or wallet ownership, a selfie or face-match check, and source-of-funds or source-of-wealth information.
We may monitor account activity, wallets, transactions, gameplay, devices and location signals for fraud, money laundering, sanctions exposure, multi-accounting and payment abuse. We may restrict Services or close an account while a review is pending. We do not disclose confidential reports or investigations to you.
When verification is requested, follow the instructions shown in your account and submit documents through Live Support chat or by email to support@beat.gg. We may approve the verification, reject it (with an explanation where the law allows), or request additional information. Verification we request must be completed before the affected withdrawal can proceed. Submission or the passage of time does not mean approval.
KYC contact: support@beat.gg. Do not send identity documents before we request them. Never send passwords, seed phrases, private keys, OTPs or recovery codes.